Branch Manager

Austin, TX
Full Time
Manager/Supervisor

Branch Manager

We are looking for committed leaders interested in refining their leadership skills to launch a career in healthcare with a multistate practice. Successful hires have included high end retail, hospitality, restaurant, and other customer service backgrounds. Direct support from organizational leadership will help you cultivate the skills to successfully manage a practice independently.  

This is a unique opportunity to build a career in healthcare operations management with no healthcare experience required. Serenity Healthcare’s proven clinical model, leading to 130% growth year over year, will be shared with you as you are trained and mentored to quickly advance your career. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. As a Branch Manager, your primary responsibility will be to own the metrics that allow patients to take back their lives.   
 
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.  
 
Benefits  

  • Superior Operations Management training in the healthcare industry 
  • Accelerated healthcare career growth – rapid advancement opportunities    
  • Healthcare premiums paid at 90% by Serenity (Medical, Dental, Vision) and 401K   
  • 20 days off annually (10 PTO days and 10 Holidays)   
  • Employee access to Serenity’s treatment options 

Responsibilities   

  • Lead team to provide exceptional patient experience and outcomes 
  • Conduct daily operations including staff scheduling, office administration, and performance management.  
  • Take ownership of team, office and patient outcomes 
  • Understand and connect patients with Serenity’s treatment options 
  • Provide support for 1 to 3 providers 
  • Train and educate new provider assistants 

Qualifications  

  • High School Diploma/ GED.    
  • Strong customer service mindset.   
  • 3 years of management or leadership experience 
  • Excellent verbal and written communication, and basic math skills.    
  • Well-versed in de-escalation skills and ability to connect with individuals.  

About  
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.  
 
Learn More About Us  

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