Patient Care Coach
At Serenity Healthcare, we specialize in offering alternative treatments & services like TMS (Transcranial Magnetic Stimulation), Ketamine, ADHD testing and Medication Management.
TMS (Transcranial Magnetic Stimulation) uses magnetic pulses to stimulate brain cells. These pulses are channeled through an electromagnetic coil, which is placed against the patient’s head. TMS has many uses, both as a therapeutic tool and a piece of scientific equipment.
We are looking for Patient Care Technician that has a customer-centric mindset and focused on helping patients achieve mental wellness. The Patient Care Technician will be responsible for administering TMS treatments according to protocols provided by Medical Provider, supporting and educating patients before, during, and after treatments, collaborating with other treatment professionals, and providing a safe and supportive treatment atmosphere.
Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people
Responsibilities:
Delivering daily TMS Therapy as indicated by Medical Provider
Monitor and support patients during treatment – with a focus on setting goals, journaling exercises, and addressing any concerns they may have
Providing a safe and therapeutic environment for daily treatment sessions
Collaborate with clinical team to optimize patient outcomes
Ensure a clean and organized treatment environment
Experience:
No healthcare experience required
At least 2 years of work experience, preferably in a customer-facing role
High School Diploma/ GED required
A genuine drive to make a difference
Serenity Healthcare Benefits:
Paid training/certification in TMS therapy
90% of your insurance premium paid by Serenity
10 PTO days/10 Major Holidays off
About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Learn More About Us
In accordance with Colorado's Equal Pay for Equal Work Act this position pays $22 hourly.