Outpatient Treatment Coach

Gilbert, AZ
Full Time
Clinic Operations
Mid Level

TMS Tech (Outpatient Treatment Coach)  

At Serenity Healthcare, we specialize in offering alternative treatments & services like TMS, Ketamine, ADHD testing, Med – management, and more. These treatments are offered in a non-traditional healthcare setting, reminiscent of a spa. We are looking for (TMS techs) that have a customer-centric mindset and focused on helping patients achieve mental wellness.   

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people. 


How Serenity Differs 

  • No healthcare experience required 
  • Paid training/certification in TMS therapy 
  • 90% of your insurance premium paid by Serenity 
  • 10 PTO days/10 Major Holidays off 


Responsibilities 

  • Prepare and administer TMS treatments  
  • Monitor and support patients during treatment – focusing on goal setting, journaling exercises, addressing concerns, etc. 
  • Collaborate with clinical team to optimize patient outcomes 
  • Ensure a clean and organized treatment environment 


Ideal Candidate 

  • High School Diploma 
  • High level of emotional intelligence, understanding and responding to patients' needs with empathy and compassion 
  • 1-2 years of full-time work experience in a customer-centric environment 
  • Ability to explain procedures to patients and provide reassurance and support throughout treatments 
  • Genuine drive in making a difference  


About  
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.


Learn More About Us  

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