Payment Poster

Payment Poster
Onsite - Lehi, UT

 
Serenity is committed to creating the finest patient experience. Using innovative technology and a holistic approach to patient-centric care, we enable patients to take back their lives. Established in 2017, Serenity is a healthcare start-up in high-growth mode with multiple sites in 7 states.  
 
Serenity is looking for a Payment Poster to review and reconcile EOB's to bank statements and ensure payments are accurate. This role will also be responsible to ensure accurate and timely posting of payments as well as denials from insurances.  The position is key to the company's growth and helps ease the minds of our patients as they work to take back their lives. 
 
What You will Do

• Accept payment and process statements from patients and insurance companies. 
• Complete payment entry in a timely and accurate manner to patient records 
• Balance batches and run transaction report 
• Identify any payments not paid at the contracted rates and communicate this to the appropriate person 
• Ensure integrity and compliance in all collections-related processes 
• Direct and ensure the timely completion of project work 
• Review denials from insurances and assign to appropriate workflows for follow up 

 
What We Need from You 

• Sincere commitment and desire to help patients take back their lives from their health struggles 
• Knowledge of healthcare reimbursement and medical billing 
• At least 1 year of relevant work experience 
• Sense of urgency and desire to achieve top line results 
• Ability to develop strong internal and external relationships 
• Critical thinking, time management, detail orientation, excellent communication, and objectivity 
• Strong customer service mindset 
• Professionalism in dress and conduct 

 
What we Offer You 

• Health insurance 
• Dental insurance 
• Flexible spending account 
• Life insurance 
• Paid time off 
• Vision insurance 
• Roth IRA and 401K 

  
Who We Are 
 
At Serenity, we believe that you should be living your best life, and mental health is a big part of that.  We bring the same passion we have for improving our patient’s lives to providing a work experience that will help you do your best work, enjoy the time you are at work, and succeed in life outside of work.  We take our people and culture seriously and make it a priority to invest in both.