Serenity Healthcare

Outpatient Treatment Coach

Clinic Operations - Colorado Springs, CO - Full Time

TMS Tech (Outpatient Treatment Coach)

At Serenity Healthcare, we specialize in offering alternative treatments & services like TMS, Ketamine, ADHD testing, Med – management, and more. These treatments are offered in a non-traditional healthcare setting, reminiscent of a spa. We are looking for (TMS techs) that have a customer-centric mindset and focused on helping patients achieve mental wellness.

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

How Serenity Differs

No healthcare experience required
Paid training/certification in TMS therapy
90% of your insurance premium paid by Serenity
10 PTO days/10 Major Holidays off

Responsibilities

Prepare and administer TMS treatments
Monitor and support patients during treatment – focusing on goal setting, journaling exercises, addressing concerns, etc.
Collaborate with clinical team to optimize patient outcomes
Ensure a clean and organized treatment environment

Ideal Candidate

High School Diploma
High level of emotional intelligence, understanding and responding to patients' needs with empathy and compassion
1-2 years of full-time work experience in a customer-centric environment
Ability to explain procedures to patients and provide reassurance and support throughout treatments
Genuine drive in making a difference

About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Learn More About Us