AR Specialist

AR Specialist 

*Onsite - Lehi, UT 

If you are looking for a high level of growth opportunity within an organization that positively impacts lives, please join our team! Serenity is a rapidly growing Healthcare Tech company that is committed to creating the finest patient experience. We are seeking an experienced AR Specialist for our Lehi, UT office. The ideal candidate will have a strong background in medical billing, with the skills necessary to improve our current billing procedures and reduce A/R days. The primary responsibility in this role is to provide insurance payer follow-up and ensure that claims are paid according to contracts.  

Daily Responsibilities 

• Follow up on denied, underpaid, and overpaid mental health claims 
• Write appeals using established company guidelines to resolve claim denials. 
• Identify trends causing slow payments. 
• Meet quality and production standards set by Serenity. 
• Maintain good working relationship with the billing team  
• Additional duties as assigned. 

Qualifications  

• Strong people skills 
• Comfortable being on the phone for extended periods of time. 
• Experience with Microsoft Suite of office products 
• Ability to handle multiple tasks concurrently. 
• Excellent oral and written communication 
• Desire to learn and understand new concepts.  

Benefits  

• Competitive pay $18-$20/hr (DOE) 
• Medical, Dental, and Vision insurance-Serenity covers 90% of your insurance premium for you and your dependents.  
• Life/short term disability insurance 
• Flexible spending account 
• Paid time off 
• 10 Major holidays off  
• 401k 
• Office lunches

Serenity is committed to creating the finest customer experience. Using innovative technology, we enable patients to take back their lives. Established in 2017, Serenity is a healthcare start-up in high-growth mode with multiple sites in Arizona, Colorado, Utah, Nevada, Texas and Florida. We believe people should live their best lives, and mental health is a substantial segment of total well-being. We bring the same passion we have for improving our patient’s lives to providing a work experience that will help you do your best work, enjoy the time you invest at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both.