Patient Care Manager

San Antonio, TX
Full Time
Clinic Operations
Manager/Supervisor

PCM (Patient Care Manager) 
 
Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. If you like building relationships, showing compassion, and helping people to improve their lives, keep reading. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to life changing FDA approved treatment options. We are seeking a Patient Care Manager. 
 
Benefits  

  • Entry point to one of the most stable, rapidly growing industries with no experience  

  • 90% of insurance benefits (Medical, Dental, Vision) covered for your whole family   

  • 20 days off annually (10 PTO days and 10 Holidays)   

  • Employee access to Serenity’s treatment options 

Responsibilities   

  • Build relationships with patients by showing a high degree of compassion and connection 

  • Educate patients about Serenity’s life changing treatment options 

  • Address questions and concerns about Serenity’s treatment options 

  • Overcome objections to get patients scheduled for treatment 

  • Learn and be willing to step into other roles as needed 

Qualifications  

  • High School Diploma/ GED.    

  • Strong customer service mindset.  

  • Excellent verbal and written communication, and basic math skills.    

  • Minimum of 3 years of full-time experience 

  • Experience in the following roles have translated well: orthopedic, dental or vision offices, caregiver for children with disabilities (autism, muscular dystrophy, etc.), professional tutoring, personal coaches and high-end restaurant servers. 

About  
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.  
 
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people. 
 
Learn More About Us  

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